Commitment to Quality Service – “The Home Town Experts With a World of Experience.”
When you choose a RE/MAX Sales Associate to sell your home or help you purchase a new home, you?ll experience a whole new level of service.
First, RE/MAX Associates are "The Hometown Experts With a World of Experiencesm." Across the globe, they make their living in the same communities in which they live. They?re the people next-door, or just down the block.
Consummate professionals, RE/MAX Associates lead the industry in advanced real estate education and production. That?s why they?re known as "The Real Estate Leaders?" and why no one in the world sells more real estate than RE/MAX.
Deciding to sell or buy a home is a big step. Make sure it?s a step in the right direction by choosing the person best qualified to handle your real estate needs: a RE/MAX Sales Associate.
WHAT TO EXPECT FROM YOUR REALTOR!
"I am in the process of selling my current home and buying a new one. I am selecting a Real Estate Agent to help me through this process. What should I expect from my Realtor?"
You should expect to be treated with respect, not like a number. You should feel like the agent's only client, not like transaction #19. You should expect to have your best interests represented. The whole moving process should be as painless as possible. Your agent's eye shouldn't be on your wallet, but on serving you selflessly. Your agent should not think of you as a transaction that will be gone in a few months, but more like a friend and a client for life.
You should expect your agent to work as hard for you as he or she would if he or she were buying or selling their own house. You should expect the highest skills available. Your calls should be returned promptly, you should be kept up to date, and not feel like you were forgotten by your agent.
If any problems do arise, your agent should go overboard to fix them and document everything diligently so that your interests are protected. After the transaction, you should expect your agent to be a trusted advisor that you can consult anytime. You should feel like you were represented professionally, and that you came out the better for it.
Why Realtors have a lot to lose!
The real estate business is built on referrals. What this means to you is that most realtors don't spend a lot of time prospecting to find new clients. They depend on their past clients to refer friends and family. Most Realtors feel that by providing you with the best real estate experience you ever had, you will naturally want your friends and associates to have the same benefit. When this happens, Realtors can devote even more time to making their service the best available.
Since most Realtors don't knock on doors or make cold telephone calls, they depend on their referrals to grow their buisiness. They HAVE TO give you excellent service. You MUST be happy, or there will be no referrals from you, and their business will suffer. So you Realtor should never see you as just another transaction, here today gone tomorrow. Your Realtor should never push you through some kind of assembly line. Instead they should be perceived as super servants. A Realtor should treat your business with great respect, and strive to be your Realtor for life.